# SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and Africa

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1d 2h
- started 2026-08-15 03:47 UTC
- SMS, Middle East & Africa
- me
- id: DWN-e220ba1200
- Official page: https://stspg.io/sbdy1kcn7mf8

## Updates from Twilio
### 2026-08-15 03:47 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-15 04:49 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-15 06:50 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-08-15 07:38 UTC: identified
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-15 08:47 UTC: identified
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-15 10:53 UTC: identified
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Affected Networks : 
Megacom-Kyrgyzstan
TDCA-Afghanistan
Telecom Cook Islands-Cook Islands
Blue Sky Communications-American Samoa
Annatel-Israel

### 2026-08-15 14:56 UTC: identified
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Affected Networks : 
Megacom-Kyrgyzstan
TDCA-Afghanistan
Telecom Cook Islands-Cook Islands
Blue Sky Communications-American Samoa
Annatel-Israel

### 2026-08-15 21:39 UTC: monitoring
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Affected Networks : 
Megacom-Kyrgyzstan
TDCA-Afghanistan
Telecom Cook Islands-Cook Islands
Blue Sky Communications-American Samoa
Annatel-Israel

### 2026-08-15 23:45 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East & Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-08-16 03:50 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East and Africa and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-08-16 06:10 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across the Middle East and Africa is operating normally.

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