# SMS Delivery Delays to Entel in Chile

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 6h 23m
- started 2026-03-17 08:23 UTC
- SMS, Latin America
- id: DWN-e3f884c61d
- Official page: https://stspg.io/ktr5f2x62qcf

## Updates from Twilio
### 2026-03-17 08:23 UTC: investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-17 09:23 UTC: investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-17 11:23 UTC: investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-17 12:46 UTC: monitoring
We are observing recovery in SMS delivery delays when sending messages to Entel in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-17 14:46 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Entel network subscribers in Chile is operating normally.

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