# SMS Delivery Delays from a Subset of Twilio Short Codes to Dish United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 9h 24m
- started 2026-08-03 14:40 UTC
- SMS Short Code, North America
- us
- id: DWN-e3fe41de3d
- Official page: https://stspg.io/05tgnks8dng2

## Updates from Twilio
### 2026-08-03 14:40 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-03 14:40 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-03 15:40 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-03 17:46 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-08-03 21:52 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-08-04 00:04 UTC: resolved
The incident has been resolved and the investigation of the degradation will be continued over: https://status.twilio.com/incidents/jzmny86q8wvk.

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