# SMS Delivery Delays and Failures from Twilio to Mobitel Cambodia

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 15h 17m
- started 2026-03-10 07:12 UTC
- SMS, APAC
- apac
- id: DWN-e5d1c37f2e
- Official page: https://stspg.io/nn70zwcff0gc

## Updates from Twilio
### 2026-03-10 07:12 UTC: investigating
We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-10 08:07 UTC: investigating
We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-10 10:04 UTC: investigating
We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-10 13:54 UTC: investigating
We are continuing to experience SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-10 20:30 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Mobitel network subscribers in Cambodia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available

### 2026-03-10 22:29 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Mobitel network subscribers in Cambodia is operating normally.

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