# Increase errors in whatsapp channel for verify

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4h
- started 2026-03-25 17:06 UTC
- WhatsApp Messaging
- id: DWN-e81e12437d
- Official page: https://stspg.io/md40tdjqv4s2

## Updates from Twilio
### 2026-03-25 17:06 UTC: identified
Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in one hour or as soon as more information becomes available.

### 2026-03-25 18:16 UTC: identified
Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-25 20:08 UTC: monitoring
Our engineers have begun to see recovery for the issue causing errors and message delays on the WhatsApp channel for Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-25 21:06 UTC: resolved
Our engineers have confirmed full recovery for the issue causing errors and message delays on the WhatsApp channel for Verify. This incident is resolved.

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