# Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 8h 35m
- started 2026-09-15 07:40 UTC
- Voice, Europe
- eu
- id: DWN-f0ba77df40
- Official page: https://stspg.io/d09zbrkfv6yl

## Updates from Twilio
### 2026-09-15 07:40 UTC: investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Germany Phone Numbers and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-15 08:42 UTC: investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-15 10:49 UTC: investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-09-15 14:13 UTC: monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-15 16:15 UTC: resolved
The incident has been resolved and voice calls between Twilio Germany Phone Numbers and network subscribers on affected networks in Germany are operating normally.

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