# SMS Delivery Delays and Failures from Twilio to MTC Namibia

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 10h 27m
- started 2026-10-28 11:22 UTC
- SMS, Middle East & Africa
- me
- id: DWN-f10c75da87
- Official page: https://stspg.io/1gvv8zsvgv66

## Updates from Twilio
### 2026-10-28 11:22 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-28 12:23 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-28 14:23 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-10-28 14:56 UTC: identified
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-28 15:57 UTC: identified
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-28 17:58 UTC: identified
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-10-28 21:50 UTC: resolved
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

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