# Whatsapp and RCS Pages on One Console Are Not Loading - Provider: [Twilio](https://down.guide/twilio) - Level: confirmed - Impact: Degraded - lasted 1h 54m - started 2026-07-08 15:23 UTC - Console - id: DWN-f27a2060ec - Official page: https://stspg.io/bhydsx0971xs ## Updates from Twilio ### 2026-07-08 15:23 UTC: investigating Our monitoring systems have detected a potential issue with Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details. ### 2026-07-08 15:26 UTC: investigating We have detected an issue with WhatsApp and RCS pages on One Console, users may be unable to load them. Our team is actively working to resolve this issue and will provide with an update in 1 hour or as soon as we have news. ### 2026-07-08 16:34 UTC: identified Our team is actively working to resolve an issue with WhatsApp and RCS pages on One Console, users may be unable to load them. We'll provide an update in 1 hour or as soon as we have more information. ### 2026-07-08 16:44 UTC: monitoring We see recovery when accessing WhatsApp and RCS pages on One Console. We will monitor for 30 minutes to ensure a full resolution. ### 2026-07-08 17:17 UTC: resolved The issue with WhatsApp and RCS pages on One Console has been resolved, all systems operational. From the builder: does your app depend on Twilio? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=twilio) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Twilio. --- down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-f27a2060ec), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.