# SMS Delivery Delays from a Subset of Twilio Phone Numbers to Drillisch 1&1 Germany

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 47m
- started 2026-08-25 20:02 UTC
- SMS, Europe
- eu
- id: DWN-f4d57633c2
- Official page: https://stspg.io/wp7q3dt57h01

## Updates from Twilio
### 2026-08-25 20:02 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-25 20:11 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-25 21:12 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-25 21:48 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-25 23:49 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany is operating normally.

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