# RCS Compliance Registration Onboarding is failing to load in Console

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 48m
- started 2026-03-03 22:25 UTC
- RCS Messaging
- id: DWN-f999c8ecb8
- Official page: https://stspg.io/196t6jllr1zp

## Updates from Twilio
### 2026-03-03 22:25 UTC: investigating
Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.

### 2026-03-03 22:26 UTC: investigating
Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.

### 2026-03-03 23:32 UTC: investigating
Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team has identified the root cause and we will provide an update in 2 hour or as soon as more information is available.

### 2026-03-04 00:12 UTC: investigating
We are continuing to investigate this issue.

### 2026-03-04 00:13 UTC: resolved
Customers trying to register their RCS Sender with Google or a supported country will no longer receive an error page. The team has identified the root cause and deployed a fix. This incident has been resolved.

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