# Phone Numbers Porting are failing in both Twilio Console and API

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 21m
- started 2026-05-11 02:06 UTC
- PHONE NUMBERS
- id: DWN-f9f7d816ae
- Official page: https://stspg.io/nzt2fv6nqq61

## Updates from Twilio
### 2026-05-11 02:06 UTC: investigating
Our monitoring systems have detected a potential issue with phone numbers porting in both Twilio console and API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-05-11 02:22 UTC: monitoring
We are observing recovery in phone numbers porting in both Twilio console and API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-11 04:27 UTC: resolved
We are no longer experiencing phone numbers porting in both Twilio console and our API. This incident has been resolved.

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