# SMS Delivery Delays and Failures From Twilio Alphanumeric Sender IDs to Multiple Networks in United Arab Emirates

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 11h 24m
- started 2026-03-02 13:58 UTC
- SMS, Middle East & Africa
- me
- id: DWN-f9fcdc4f60
- Official page: https://stspg.io/7tc348mgkc4j

## Updates from Twilio
### 2026-03-02 13:58 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-02 14:58 UTC: investigating
We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 2 hours, or sooner if more information becomes available.

### 2026-03-02 17:00 UTC: investigating
We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 4 hours, or sooner if more information becomes available.

### 2026-03-02 20:58 UTC: investigating
We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 8 hours, or sooner if more information becomes available.

### 2026-03-02 23:23 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-03 01:23 UTC: resolved
The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Arab Emirates is operating normally.

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