# Twilio Voice has detected some customers in India receiving 480 for Outbound Calls

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 9d 9h
- started 2026-03-10 15:06 UTC
- Voice, APAC
- apac, in
- id: DWN-fb984fe8f9
- Official page: https://stspg.io/1lsl9cc073dj

## Updates from Twilio
### 2026-03-10 15:06 UTC: investigating
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-03-10 16:03 UTC: investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-10 18:02 UTC: investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-10 22:02 UTC: investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-11 05:36 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.

### 2026-03-11 21:40 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-12 21:43 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-13 21:42 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-14 21:46 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-15 22:00 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-16 21:58 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-16 21:58 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-17 21:52 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-19 00:02 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-19 23:54 UTC: identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.

### 2026-03-20 00:18 UTC: resolved
We have resolved the issue with some customers in India receiving 480 for Outbound Calls. Outbound calls are operating normally at this time.

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