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down.guideby Sazabi
Twingate
DWN-0d0052e636TwingateResolved

Twingate MFA challenge page is slow to load

Degraded Lasted 3h 6m · started · Twingate's page

Level
confirmed
Worst impact
Degraded
Components
Connector Heartbeat
Down Index
21of 100

What to do

  • Check whether you use Twingate Connector Heartbeat. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 3h 6m it lasted.

    Anything that failed between 2022-01-14 22:31 UTC and 2022-01-15 01:38 UTC may need a replay.

  • Subscribe to Twingate's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twingate works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twingate 4

  1. investigating

    We are currently investigating degraded performance of loading the MFA page of Twingate. Customers are experiencing slower page load times due to a CDN issue but services are still functional and available. We will be posting regular updates pertaining to this incident.

    provider

  2. identified

    We have identified the issue and are currently switching to our backup CDN.

    provider

  3. monitoring

    We have switched to our backup CDN and will continue to monitor the system.

    provider

  4. resolved

    We are closing this incident as the MFA challenge page has been operating normally since our last update.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0d0052e636

Is Twingate still down?

No, this incident was resolved 2022-01-15 01:38 UTC. For Twingate's live state, see https://down.guide/twingate.

How long did it last?

3h 6m, from 2022-01-14 22:31 UTC to 2022-01-15 01:38 UTC, by the times Twingate posted.

What was affected?

Twingate named Connector Heartbeat.

What caused it?

Twingate hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twingate's official status page, https://status.twingate.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed