# Twingate MFA challenge page is slow to load

- Provider: [Twingate](https://down.guide/twingate)
- Level: confirmed
- Impact: Degraded
- lasted 3h 6m
- started 2022-01-14 22:31 UTC
- Connector Heartbeat
- id: DWN-0d0052e636
- Official page: https://stspg.io/58pj0ytvj327

## Updates from Twingate
### 2022-01-14 22:31 UTC: investigating
We are currently investigating degraded performance of loading the MFA page of Twingate. Customers are experiencing slower page load times due to a CDN issue but services are still functional and available. We will be posting regular updates pertaining to this incident.

### 2022-01-14 22:41 UTC: identified
We have identified the issue and are currently switching to our backup CDN.

### 2022-01-14 22:58 UTC: monitoring
We have switched to our backup CDN and will continue to monitor the system.

### 2022-01-15 01:38 UTC: resolved
We are closing this incident as the MFA challenge page has been operating normally since our last update.

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