# Cloud provider multiple services degraded

- Provider: [Twingate](https://down.guide/twingate)
- Level: confirmed
- Impact: Degraded
- lasted 12h 24m
- started 2022-07-19 20:42 UTC
- Americas Relays
- eu, europe-west2, us
- id: DWN-1d71c9ed0c
- Official page: https://stspg.io/2v985ccfybgv

## Updates from Twingate
### 2022-07-19 20:42 UTC: monitoring
Our cloud provider (Google) is experiencing an incident affecting multiple services in their eu-west2 (London) region. Our service spans multiple regions but users may experience intermittent slowness.

### 2022-07-20 06:10 UTC: monitoring
Our cloud provider (Google) is continuing to experience the outage in Europe-west2 (London) region. This is not directly impacting Twingate service as our clients and connectors have built-in redundancy by connecting to multiple regions but users in that region may experience slowness. 
We are monitoring the incident and we'll provide updates as we find out more.

### 2022-07-20 09:06 UTC: resolved
Our cloud provider (Google) incident is now resolved, and our services in eu-west2 (London) are fully operational.

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