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down.guideby Sazabi
Twingate
DWN-210949f57fTwingateResolved

Okta connectivity issue

Degraded Lasted 1h · started · Twingate's page

Level
confirmed
Worst impact
Degraded
Components
Connector Heartbeat
Down Index
18of 100

What to do

  • Check whether you use Twingate Connector Heartbeat. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.

    Anything that failed between 2021-12-15 15:54 UTC and 2021-12-15 16:54 UTC may need a replay.

  • Subscribe to Twingate's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twingate works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twingate 3

  1. monitoring

    We are aware of and investigating reports that customers using Okta for authentication are unable to login. It appears that customers' Okta domains are not reachable. At this stage, we are not aware of any issue affecting Twingate services itself and are working to restore access to those customers relying on Okta for authentication.

    provider

  2. monitoring

    We are observing that Okta appears available again. Customers that use Okta as their Identity Provider should try again to login if they have experienced trouble logging in.

    provider

  3. resolved

    Customers using Okta should now be able to login without issue. We understand that the problem was related to an internet connectivity issue unrelated to Twingate that is now resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-210949f57f

Is Twingate still down?

No, this incident was resolved 2021-12-15 16:54 UTC. For Twingate's live state, see https://down.guide/twingate.

How long did it last?

1h, from 2021-12-15 15:54 UTC to 2021-12-15 16:54 UTC, by the times Twingate posted.

What was affected?

Twingate named Connector Heartbeat.

What caused it?

Twingate hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twingate's official status page, https://status.twingate.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed