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Twingate

Issues with Dashboards and Events Processing

Degraded Lasted 1h 6m · started · Twingate's page

Level
confirmed
Worst impact
Degraded
Components
Events Processing, Reports Downloads, Network Dashboards, DNS Filtering Dashboards
Down Index
21of 100

What to do

  • Check whether you use Twingate Events Processing, Reports Downloads, Network Dashboards, DNS Filtering Dashboards. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 6m it lasted.

    Anything that failed between 2025-04-02 16:19 UTC and 2025-04-02 17:25 UTC may need a replay.
  • Subscribe to Twingate's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twingate works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twingate 3

  1. identified

    We are seeing higher latency than usual with our cloud provider's APIs to process data used for our dashboards and reports. They confirmed the issue with their service. We hope this should be resolved soon.

    provider

  2. monitoring

    The Big Query service latencies have dropped and we see improvements with our internal dashboards.

    provider

  3. resolved

    All of internal alerts are cleared. You should not see delays/errors with dashboards and reports any longer.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ba62e3a879

Is Twingate still down?

No, this incident was resolved 2025-04-02 17:25 UTC. For Twingate's live state, see https://down.guide/twingate.

How long did it last?

1h 6m, from 2025-04-02 16:19 UTC to 2025-04-02 17:25 UTC, by the times Twingate posted.

What was affected?

Twingate named Events Processing, Reports Downloads, Network Dashboards, DNS Filtering Dashboards.

What caused it?

Twingate hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twingate's official status page, https://status.twingate.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.