# Issues with Dashboards and Events Processing

- Provider: [Twingate](https://down.guide/twingate)
- Level: confirmed
- Impact: Degraded
- lasted 1h 6m
- started 2025-04-02 16:19 UTC
- Events Processing, Reports Downloads, Network Dashboards +1
- id: DWN-ba62e3a879
- Official page: https://stspg.io/z00lvlvy12hq

## Updates from Twingate
### 2025-04-02 16:19 UTC: identified
We are seeing higher latency than usual with our cloud provider's APIs to process data used for our dashboards and reports. They confirmed the issue with their service. We hope this should be resolved soon.

### 2025-04-02 16:32 UTC: monitoring
The Big Query service latencies have dropped and we see improvements with our internal dashboards.

### 2025-04-02 17:25 UTC: resolved
All of internal alerts are cleared. You should not see delays/errors with dashboards and reports any longer.

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