Skip to main content
down.guideby Sazabi
Twingate
DWN-dc731d9965TwingateResolved

Issue in us-east4 region

Degraded Lasted 1h 17m · started · Twingate's page

Level
confirmed
Worst impact
Degraded
Components
Authentication - Enterprise, Public API, Admin Console, Authorization, Connector Heartbeat
Regions
us, us-east4
Down Index
26of 100

What to do

  • Check whether you use Twingate Authentication - Enterprise, Public API, Admin Console, Authorization and 1 more in us, us-east4. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 1h 17m it lasted.

    Anything that failed between 2023-04-25 15:57 UTC and 2023-04-25 17:14 UTC may need a replay.

  • Subscribe to Twingate's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twingate works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twingate 2

  1. monitoring

    Our cloud provider is having a networking issue in us-east4 region that caused 500 errors for our customers hitting that region. Due to retry logic in our service, this shouldn't have caused issues for our customers. We diverted traffic to other regions and no traffic is handled in that problematic region any more. We are working with our cloud provider to make sure the problem is completely resolved before we re-enable traffic for that region.

    provider

  2. resolved

    Our cloud provider has announced that the issue with us-east4 region has been resolved. We will be monitoring a little bit more before re-enabling traffic on that region.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dc731d9965

Is Twingate still down?

No, this incident was resolved 2023-04-25 17:14 UTC. For Twingate's live state, see https://down.guide/twingate.

How long did it last?

1h 17m, from 2023-04-25 15:57 UTC to 2023-04-25 17:14 UTC, by the times Twingate posted.

What was affected?

Twingate named Authentication - Enterprise, Public API, Admin Console, Authorization and 1 more in us, us-east4.

What caused it?

Twingate hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twingate's official status page, https://status.twingate.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed