# download or update of client/connector packages

- Provider: [Twingate](https://down.guide/twingate)
- Level: confirmed
- Impact: Degraded
- lasted 2h 12m
- started 2022-08-17 10:20 UTC
- id: DWN-e2ab9117cd
- Official page: https://stspg.io/028lm41r00s9

## Updates from Twingate
### 2022-08-17 10:20 UTC: investigating
We are investigating an issue with our third-party repository provider for Linux packages. While it is not impacting Twingate clients or connectors it does appear to be preventing download or update of client/connector packages.

### 2022-08-17 10:40 UTC: identified
The issue is due to a third party incorrect infrastructure upgrade

### 2022-08-17 12:14 UTC: monitoring
Our repository third party is recovering.

### 2022-08-17 12:32 UTC: resolved
This incident has been resolved.

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