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Typeform

Typeform Contact Us Form - Login Redirect not working

Degraded Lasted 20h 49m · started · Typeform's page

Level
confirmed
Worst impact
Degraded
Components
www.typeform.com
Regions
us
Down Index
27of 100

What to do

  • Check whether you use Typeform www.typeform.com in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20h 49m it lasted.

    Anything that failed between 2024-03-07 12:28 UTC and 2024-03-08 09:16 UTC may need a replay.
  • Subscribe to Typeform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=typeform works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Typeform 5

  1. identified

    We have identified errors impacting the redirect to login from the Contact Us Form on https://www.typeform.com/help/contact/. Users trying to log in from that URL may see an error message, which would prevent being able to raise a support ticket. We are working on resolution with high priority. In the meantime, a workaround would be to log in from this page: https://admin.typeform.com/login and then go to https://www.typeform.com/help/contact/ Next update in ~30 minutes or as soon as it's available. REF: ZD 747845 | TU-9650

    provider

  2. identified

    We continue working on resolving the issue impacting our Contact Us Form. As of now, we have identified the root cause for this incident and the fix is being applied now. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

    provider

  3. identified

    We are continuing to work on this issue, we do not have an ETA at this moment, but we will make sure to share an update as soon as it's available.

    provider

  4. identified

    We continue working on resolving the issue impacting our Contact Us Form. As of now, we have identified the root cause for this incident and the fix will be applied as soon as possible. In the meantime, a workaround would be to log in from this page: https://admin.typeform.com/login and then go to https://www.typeform.com/help/contact/ We will share another update once the issue is resolved.

    provider

  5. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-20e1b9e01b

Is Typeform still down?

No, this incident was resolved 2024-03-08 09:16 UTC. For Typeform's live state, see https://down.guide/typeform.

How long did it last?

20h 49m, from 2024-03-07 12:28 UTC to 2024-03-08 09:16 UTC, by the times Typeform posted.

What was affected?

Typeform named www.typeform.com in us.

What caused it?

Typeform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Typeform's official status page, https://status.typeform.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.