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Typeform

Typeform Help Center and Signup pages - degraded

Degraded Lasted 31m · started · Typeform's page

Level
confirmed
Worst impact
Degraded
Components
www.typeform.com
Regions
us
Down Index
20of 100

What to do

  • Check whether you use Typeform www.typeform.com in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 31m it lasted.

    Anything that failed between 2024-02-13 13:15 UTC and 2024-02-13 13:46 UTC may need a replay.
  • Subscribe to Typeform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=typeform works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Typeform 3

  1. identified

    We have identified errors impacting our Help Center and Signup pages. Users searching the Help Center or trying to Sign up to new accounts may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 742520 | TU-8438

    provider

  2. identified

    We have applied a fix that has resolved the majority of the issues. Now only our Support "Contact Us" form is impacted. We will continue to work on this, and share updates whenever available.

    provider

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2212d321ed

Is Typeform still down?

No, this incident was resolved 2024-02-13 13:46 UTC. For Typeform's live state, see https://down.guide/typeform.

How long did it last?

31m, from 2024-02-13 13:15 UTC to 2024-02-13 13:46 UTC, by the times Typeform posted.

What was affected?

Typeform named www.typeform.com in us.

What caused it?

Typeform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Typeform's official status page, https://status.typeform.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.