# Typeform Help Center and Signup pages - degraded

- Provider: [Typeform](https://down.guide/typeform)
- Level: confirmed
- Impact: Degraded
- lasted 31m
- started 2024-02-13 13:15 UTC
- www.typeform.com
- us
- id: DWN-2212d321ed
- Official page: https://stspg.io/vhbhf7kgnsmd

## Updates from Typeform
### 2024-02-13 13:15 UTC: identified
We have identified errors impacting our Help Center and Signup pages. Users searching the Help Center or trying to Sign up to new accounts may be impacted. We are working on resolution with high priority. 
Next update in ~30 minutes or as soon as it's available.
REF: ZD 742520 \| TU-8438

### 2024-02-13 13:42 UTC: identified
We have applied a fix that has resolved the majority of the issues. Now only our Support "Contact Us" form is impacted. 
We will continue to work on this, and share updates whenever available.

### 2024-02-13 13:46 UTC: resolved
We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. 
Thanks for your understanding & sorry for any inconvenience this has caused.

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