# Typeform Platform unavailable

- Provider: [Typeform](https://down.guide/typeform)
- Level: confirmed
- Impact: Major outage
- lasted 1h 26m
- started 2024-03-24 09:51 UTC
- Open/Load forms, Create API, Account Settings +24
- id: DWN-65cbf10cd1
- Official page: https://stspg.io/xr89m3k9x9qc

## Updates from Typeform
### 2024-03-24 09:21 UTC: identified
We have identified an incident impacting our platform. We are working on resolution with high priority. 
Next update in ~30 minutes or as soon as it's available.
REF: INFRA-6404

### 2024-03-24 09:51 UTC: identified
We continue working on resolving the incident impacting our platform. As of now, we have identified the root cause for this incident and are working on a fix.
Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

### 2024-03-24 10:32 UTC: identified
We continue working on resolving the incident impacting our platform. As of now, we have applied a fix for the admin platform and are monitoring it. 
We continue to work on a fix for opening and submitting forms.
Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.
REF: INFRA-6404

### 2024-03-24 10:52 UTC: monitoring
We're glad to inform you that a fix has been applied and are seeing improvements across all services. We are monitoring for additional impact. 
We'll share another update in ~30 minutes or as soon as it's available.
REF: INFRA-6404

### 2024-03-24 11:17 UTC: resolved
We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. 
Thanks for your understanding & sorry for any inconvenience this has caused.
REF: INFRA-6404

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