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Typeform

Typeform Webhooks, Integrations and Follow-ups - Delivery delayed

Degraded Lasted 2d · started · Typeform's page

Level
confirmed
Worst impact
Degraded
Components
Integrations, Webhooks, Email Follow-ups
Down Index
25of 100

What to do

  • Check whether you use Typeform Integrations, Webhooks, Email Follow-ups. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2d it lasted.

    Anything that failed between 2024-02-07 13:02 UTC and 2024-02-09 13:24 UTC may need a replay.
  • Subscribe to Typeform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=typeform works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Typeform 17

  1. identified

    We have identified a brief traffic interruption impacting our webhooks. Some webhooks deliveries may be delayed. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 740849 | TU-8263

    provider

  2. identified

    We have identified a brief traffic interruption impacting our Follow-ups feature too. Some users trying to set up Follow-ups may be impacted. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

    provider

  3. identified

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

    provider

  4. identified

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

    provider

  5. identified

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

    provider

  6. identified

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

    provider

  7. identified

    We are working on resolving an interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. At this time, it may take longer than expected for data to be sent through webhooks, integrations, or Follow-Up emails. Data is not lost, just delayed. We are really sorry for any inconvenience this is causing. Next update in ~45 minutes or as soon as it's available.

    provider

  8. identified

    A fix has been deployed, and we will continue to update users on the progress. We are really sorry for any inconvenience this is causing. Next update in ~45 minutes or as soon as it's available.

    provider

  9. monitoring

    We have successfully deployed a solution and will persistently keep our users informed about the ongoing progress. Please be aware that existing webhooks, Follow-Ups, and integrations may encounter a delay in data transmission during this period. The establishment of new integrations and webhooks is temporarily on hold. However, as the solution takes effect, these services will gradually resume their normal operation. We sincerely apologize for any inconvenience this may cause. Please stay tuned for the next update, which is expected in approximately 45 minutes or as soon as more information becomes available.

    provider

  10. monitoring

    We're continuing to monitor the rollout of the solution that has been deployed. Please be aware that existing webhooks, Follow-Ups, and integrations may encounter a delay in data transmission during this period. The establishment of new integrations and webhooks is temporarily on hold. However, as the solution takes effect, these services will gradually resume their normal operation. We sincerely apologize for any inconvenience this may cause. Please stay tuned for the next update, which is expected in approximately 1 hour or as soon as more information becomes available.

    provider

  11. monitoring

    Users should now be able to establish webhooks, Follow-Ups, and integrations as usual. As the solution continues to be implemented, data that was previously delayed due to this incident should progressively populate. We are monitoring this and will continue to provide updates.

    provider

  12. monitoring

    Users should now be able to establish webhooks, Follow-Ups, and integrations as usual. As the solution continues to be implemented, data that was previously delayed due to this incident should progressively populate. We are monitoring this and will continue to provide updates.

    provider

  13. monitoring

    Our systems are performing optimally, with webhooks, Follow-Ups, and integrations all functioning as expected. Syncing with Google Sheets may experience delays due to the substantial volume of data being processed. We appreciate your patience and understanding. Next update in ~30 minutes or as soon as it's available.

    provider

  14. monitoring

    Our systems are performing optimally, with webhooks, Follow-Ups, and integrations all functioning as expected. Syncing with Google Sheets may experience delays due to the substantial volume of data being processed. These delays are estimated to last until 5-7 pm CET. We appreciate your patience and understanding. Next update in ~ 1 hour or as soon as it's available.

    provider

  15. monitoring

    Syncing results to Google Sheets may experience delays due to the substantial volume of data being processed. The syncing of this data is ongoing. We appreciate your patience and understanding. Next update as soon as it's available.

    provider

  16. monitoring

    Webhook deliveries and some integrations may experience slight delays. We appreciate your patience and understanding. Next update as soon as it's available.

    provider

  17. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

    provider

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Corrections

None so far.

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Questions about DWN-d7b10ba9d0

Is Typeform still down?

No, this incident was resolved 2024-02-09 13:24 UTC. For Typeform's live state, see https://down.guide/typeform.

How long did it last?

2d, from 2024-02-07 13:02 UTC to 2024-02-09 13:24 UTC, by the times Typeform posted.

What was affected?

Typeform named Integrations, Webhooks, Email Follow-ups.

What caused it?

Typeform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Typeform's official status page, https://status.typeform.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.