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Typeform

Typeform Summary/Reports - Data aggregation delay

Degraded Lasted 3d 6h · started · Typeform's page

Level
confirmed
Worst impact
Degraded
Components
Summary
Down Index
24of 100

What to do

  • Check whether you use Typeform Summary. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3d 6h it lasted.

    Anything that failed between 2024-01-09 17:10 UTC and 2024-01-12 23:15 UTC may need a replay.
  • Subscribe to Typeform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=typeform works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Typeform 6

  1. identified

    We have identified an issue impacting our form summary/reports. Users viewing their form summary data/report feature may be impacted. We are working on resolution with high priority. Next update in ~60 minutes or as soon as it's available. REF: ZD 733822 | TU-7627

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. monitoring

    We have applied a fix for this issue and will be monitoring this until resolution. Thanks for your understanding and sorry for any inconvenience this has caused.

    provider

  4. identified

    Following the implementation of a solution for this issue, we are actively monitoring it until a complete resolution is achieved. We appreciate your patience and apologize for any inconvenience this may have caused.

    provider

  5. identified

    The implemented fix is progressing as expected, but there are still around ~10% of responses that need to be processed. We expect this will happen over the following 12–24 hours

    provider

  6. resolved

    We are glad to inform you that the incident has been resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fa97f9f3b6

Is Typeform still down?

No, this incident was resolved 2024-01-12 23:15 UTC. For Typeform's live state, see https://down.guide/typeform.

How long did it last?

3d 6h, from 2024-01-09 17:10 UTC to 2024-01-12 23:15 UTC, by the times Typeform posted.

What was affected?

Typeform named Summary.

What caused it?

Typeform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Typeform's official status page, https://status.typeform.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.