Unit: Partial Outage for Remote Deposit Capture and KYC / KYB Services Due to GCP Downtime

What to do

Check whether your product depends on Unit. Check your stack
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Confirm your retries, queues and scheduled jobs caught up after the 3h 11m it lasted.
Anything that failed between 2025-06-12 19:20 UTC and 2025-06-12 22:31 UTC may need a replay.
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identifiedJun 12, 2025, 7:20 PM UTC
We are currently experiencing degraded performance for some of our onboarding and Remote Deposit Capture services due to a Google Cloud Platform (GCP) outage. Specifically, several of our third-party providers responsible for checks and KYC are impacted, which may result in delays or partial failures during onboarding flows and check deposit Our team is actively monitoring the situation and will provide updates as we learn more from GCP and our affected providers. Thank you for your patience.
provider
monitoringJun 12, 2025, 9:07 PM UTC
Google Cloud Platform (GCP) has reported improvements on their end, and we are observing recovery across affected services. We’re seeing successful API requests for check deposits, which are being processed as expected. Our KYC/KYB providers also appear to be operational at this time. We will continue to closely monitor all systems and provider integrations to ensure full stability. A final update will be shared once we confirm that all services are fully restored. Thank you for your continued patience.
provider
resolvedJun 12, 2025, 10:31 PM UTC
GCP has indicated most products are fully recovered, with some minor residual impact. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
provider

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Is Unit still down?

No, this incident was resolved 2025-06-12 22:31 UTC. For Unit's live state, see https://down.guide/unit.

How long did it last?

3h 11m, from 2025-06-12 19:20 UTC to 2025-06-12 22:31 UTC, by the times Unit posted.

What caused it?

Unit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Unit's official status page, https://status.unit.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.