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Uploadcare

Increased REST API error rates

Degraded Lasted 0m · started · Uploadcare's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

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  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2018-02-25 12:00 UTC and 2018-02-25 12:00 UTC may need a replay.
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Updates from Uploadcare 1

  1. resolved

    We've encountered increased error rates on our REST API endpoints. This resulted in reduced reported uptime. In fact, even though the uptime suffered it wasn't as bad as reported. What happened: - from February 25 22:00 UTC to February 26 05:50 UTC error rates on REST API endpoints were increased Why that happened: - one of the machines in REST API fleet ran out of memory - due to OOM, the machine was unable to handle any incoming requests - misconfigured health check prevented load balancer from getting rid of the failing machine - part of all requests, including Pingdom (that reports our uptime) ones, was sent to that failing machine What we've done: - tracked down and terminated the failing machine - fixed health check configuration

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Corrections

None so far.

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Questions about DWN-0cf7acc60c

Is Uploadcare still down?

No, this incident was resolved 2018-02-25 12:00 UTC. For Uploadcare's live state, see https://down.guide/uploadcare.

How long did it last?

0m, from 2018-02-25 12:00 UTC to 2018-02-25 12:00 UTC, by the times Uploadcare posted.

What caused it?

Uploadcare hasn't published a root cause. If it does, it shows here.

Where does this come from?

Uploadcare's official status page, https://status.uploadcare.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.