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Uploadcare

Uploadcare services have degraded performance

Degraded Lasted 5h 55m · started · Uploadcare's page

Level
confirmed
Worst impact
Degraded
Down Index
21of 100

What to do

  • Check whether your product depends on Uploadcare. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 55m it lasted.

    Anything that failed between 2017-02-28 17:48 UTC and 2017-02-28 23:43 UTC may need a replay.
  • Subscribe to Uploadcare's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=uploadcare works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Uploadcare 8

  1. investigating

    Our CDN is down. Investigating.

    provider

  2. identified

    AWS S3 is experiencing increased error rates that results in all of our buckets going AWOL.

    provider

  3. identified

    AWS has fixed working with existing S3 objects, so CDN and subset of REST API are working at the moment. More details on AWS status: https://status.aws.amazon.com/

    provider

  4. monitoring

    AWS has reported that everything is green. We're working on recovering affected Uploadcare components. Currently, everything should work but higher latency and error rate are expected.

    provider

  5. monitoring

    AWS Autoscaling is still down, we're deploying new instances manually.

    provider

  6. identified

    Upload API went down.

    provider

  7. monitoring

    Upload API is up again. We continue monitoring all components.

    provider

  8. resolved

    Currently, Uploadcare service is fully working. We continue monitoring the situation closely.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-16ec970794

Is Uploadcare still down?

No, this incident was resolved 2017-02-28 23:43 UTC. For Uploadcare's live state, see https://down.guide/uploadcare.

How long did it last?

5h 55m, from 2017-02-28 17:48 UTC to 2017-02-28 23:43 UTC, by the times Uploadcare posted.

What caused it?

Uploadcare hasn't published a root cause. If it does, it shows here.

Where does this come from?

Uploadcare's official status page, https://status.uploadcare.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.