# Uploadcare services have degraded performance

- Provider: [Uploadcare](https://down.guide/uploadcare)
- Level: confirmed
- Impact: Degraded
- lasted 5h 55m
- started 2017-02-28 17:48 UTC
- id: DWN-16ec970794
- Official page: http://stspg.io/53Zv

## Updates from Uploadcare
### 2017-02-28 17:48 UTC: investigating
Our CDN is down. Investigating.

### 2017-02-28 17:58 UTC: identified
AWS S3 is experiencing increased error rates that results in all of our buckets going AWOL.

### 2017-02-28 21:24 UTC: identified
AWS has fixed working with existing S3 objects, so CDN and subset of REST API are working at the moment. More details on AWS status: https://status.aws.amazon.com/

### 2017-02-28 22:33 UTC: monitoring
AWS has reported that everything is green. We're working on recovering affected Uploadcare components. Currently, everything should work but higher latency and error rate are expected.

### 2017-02-28 22:48 UTC: monitoring
AWS Autoscaling is still down, we're deploying new instances manually.

### 2017-02-28 22:54 UTC: identified
Upload API went down.

### 2017-02-28 22:59 UTC: monitoring
Upload API is up again. We continue monitoring all components.

### 2017-02-28 23:43 UTC: resolved
Currently, Uploadcare service is fully working.
We continue monitoring the situation closely.

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