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Uploadcare

Partial Upload and CDN outage

Partial outage Lasted 0m · started · Uploadcare's page

Level
confirmed
Worst impact
Partial outage
Regions
us, us-east-1
Down Index
26of 100

What to do

  • Check whether you use Uploadcare in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2018-08-07 20:07 UTC and 2018-08-07 20:07 UTC may need a replay.
  • Subscribe to Uploadcare's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=uploadcare works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Uploadcare 2

  1. resolved

    We've experienced a partial outage. Starting from approximately 20:07 till 20:25 UTC there was an increased error rates for Upload API and on CDN origins.

    provider

  2. postmortem

    We've experienced a partial outage due to issues at AWS, our network infrastructure provider.  Starting from approximately 20:07 till 20:25 UTC there was an increased error rates for Upload API and on CDN origins.  Due to the nature of the issue, our error reporting systems didn't notice Upload API problems: * all reported metrics were OK * there were no anomalies like drop in upload success rates or peaks in upload error rates We were only aware of CDN origin problems until some of our customers reported issues with Uploading. Underlying issue is quoted below: > Instance launch errors and connectivity issues  > > 01:49 PM PDT Between 1:06 PM and 1:33 PM PDT we experienced increased error rates for new instance launches and intermittent network connectivity issues for some running instances in a single Availability Zone in the US-EAST-1 Region. The issue has been resolved and the service is operating normally

    provider

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Corrections

None so far.

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Questions about DWN-2e3832cb20

Is Uploadcare still down?

No, this incident was resolved 2018-08-07 20:07 UTC. For Uploadcare's live state, see https://down.guide/uploadcare.

How long did it last?

0m, from 2018-08-07 20:07 UTC to 2018-08-07 20:07 UTC, by the times Uploadcare posted.

What was affected?

Uploadcare named in us, us-east-1.

What caused it?

Uploadcare hasn't published a root cause. If it does, it shows here.

Where does this come from?

Uploadcare's official status page, https://status.uploadcare.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.