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Uploadcare

DNS issues

Partial outage Lasted 2d 6h · started · Uploadcare's page

Level
confirmed
Worst impact
Partial outage
Components
Upload API, Document processing, Video processing, REST API, Dashboard, Website
Down Index
48of 100

What to do

  • Check whether you use Uploadcare Upload API, Document processing, Video processing, REST API and 2 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2d 6h it lasted.

    Anything that failed between 2021-06-10 13:25 UTC and 2021-06-12 20:19 UTC may need a replay.
  • Subscribe to Uploadcare's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=uploadcare works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Uploadcare 4

  1. investigating

    We are experiencing issues with DNS resolving of *.uploadcare.com

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    No more issues with DNS resolving were detected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6a6825b6b1

Is Uploadcare still down?

No, this incident was resolved 2021-06-12 20:19 UTC. For Uploadcare's live state, see https://down.guide/uploadcare.

How long did it last?

2d 6h, from 2021-06-10 13:25 UTC to 2021-06-12 20:19 UTC, by the times Uploadcare posted.

What was affected?

Uploadcare named Upload API, Document processing, Video processing, REST API and 2 more.

What caused it?

Uploadcare hasn't published a root cause. If it does, it shows here.

Where does this come from?

Uploadcare's official status page, https://status.uploadcare.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.