# File copying is now working

- Provider: [Uploadcare](https://down.guide/uploadcare)
- Level: confirmed
- Impact: Degraded
- lasted 1h 15m
- started 2017-04-10 11:17 UTC
- id: DWN-c4817b78e8
- Official page: http://stspg.io/5HxK

## Updates from Uploadcare
### 2017-04-10 11:17 UTC: investigating
Automatic file copying is not working at the moment, we're investigating the cause of this.

### 2017-04-10 11:51 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2017-04-10 12:32 UTC: resolved
We have found and fixed the issue with backing up of stored files to S3. All files that were not backed up during the incident will be backed up eventually.
Automatic copying of uploaded files to S3 buckets (Custom storage) was not affected by the issue.

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