# File Retrieval Failing 

- Provider: [UploadThing](https://down.guide/uploadthing)
- Level: confirmed
- Impact: Partial outage
- lasted 4d
- started 2025-06-12 18:21 UTC
- id: DWN-34afacdbac
- Official page: https://uploadthingstatus.com/incidents/01JXJP0Q5P26G0J1XSZ2ZPA9M0

## Updates from UploadThing
### 2025-06-12 18:21 UTC: investigating
We're currently investigating reports of an issue affecting retrieving uploaded files on UploadThing. Uploads appear to be unaffected. 
It appears that one of our upstream providers may be having an outage. 
We appreciate your patience and will provide updates as we have more information.

### 2025-06-12 20:12 UTC: monitoring
The issue affecting UploadThing appears to have been resolved, and we are currently monitoring the situation to ensure stability. We will provide a final update once we confirm the issue is fully resolved.

### 2025-06-16 18:43 UTC: resolved
The issue affecting UploadThing has been fully resolved. All services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience.

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