Reduced performance / Inaccessible files

What to do

• Check whether your product depends on UploadThing. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.

  Anything that failed between 2025-05-10 15:11 UTC and 2025-05-10 15:56 UTC may need a replay.

• Subscribe to UploadThing's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=uploadthing works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from UploadThing 4

1. investigatingMay 10, 2025, 2:41 PM UTC

   We're currently investigating reports of files being inaccessible. Our team is working to identify the root cause. We appreciate your patience and will provide updates as we have more information.

   provider

2. identifiedMay 10, 2025, 2:43 PM UTC

   We have identified the root cause of the issue preventing some users to access their files. Our team is working on a fix. We will continue to provide updates as we make progress. Thank you for your understanding.

   provider

3. monitoringMay 10, 2025, 3:03 PM UTC

   The issue affecting UploadThing has been resolved, and we are currently monitoring the situation to ensure stability. We will provide a final update once we confirm the issue is fully resolved. If you're still seeing the "This content has been restricted" page, try clearing any caches.

   provider

4. resolvedMay 10, 2025, 3:56 PM UTC

   The issue affecting UploadThing has been fully resolved. All services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience.

   provider

Corrections

None so far.

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