Skip to main content
Upstash

Fly.io Upstash Redis Service Distruption

Major outage Lasted 3h 59m · started · Upstash's page

Level
confirmed
Worst impact
Major outage
Down Index
42of 100

What to do

  • Check whether your product depends on Upstash. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 59m it lasted.

    Anything that failed between 2026-05-12 09:49 UTC and 2026-05-12 13:48 UTC may need a replay.
  • Subscribe to Upstash's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=upstash works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Upstash 5

  1. investigating

    Some regions are experiencing connectivity issues due to an ongoing network problem. We are currently investigating

    provider

  2. identified

    The issue has been identified and the fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

  5. postmortem

    On May 12th and 13th at various times, a subset of Upstash Redis instances on [Fly.io](http://Fly.io) experienced intermittent hangs and elevated error rates. The Redis process would stall inside a logging syscall — alive but not making progress — which made the issue hard to spot from our usual telemetry. After investigating with Fly's team, we identified the root cause as a bad interaction between a recent guest kernel update on Fly's newer machines and an upstream Cloud Hypervisor bug \([cloud-hypervisor#7672](https://github.com/cloud-hypervisor/cloud-hypervisor/issues/7672)\) affecting log writes from inside the VM. We mitigated by disabling the affected logging paths, and Fly has since rolled out a hypervisor-side patch, fully resolving the issue. No data was lost. Sorry for the disruption.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8f8a7692dd

Is Upstash still down?

No, this incident was resolved 2026-05-12 13:48 UTC. For Upstash's live state, see https://down.guide/upstash.

How long did it last?

3h 59m, from 2026-05-12 09:49 UTC to 2026-05-12 13:48 UTC, by the times Upstash posted.

What caused it?

Upstash hasn't published a root cause. If it does, it shows here.

Where does this come from?

Upstash's official status page, https://status.upstash.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.