# Temporary Database Routing Issue

- Provider: [Upstash](https://down.guide/upstash)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-09-09 15:48 UTC
- eu, eu-central-1, us, us-west-2
- id: DWN-b9a22c62be
- Official page: https://stspg.io/rt0hggtwj47z

## Updates from Upstash
### 2025-09-09 12:00 UTC: resolved
Impact:
A subset of clients connecting through the eu-central-1 region experienced increased error rates and timeouts when accessing certain databases. Clients in us-west-2 were also briefly affected. The issue was limited in scope and did not impact other regions.
Root Cause:
During an ongoing migration to improve database routing reliability, a configuration step was applied inconsistently across regions. 
Resolution:
Our monitoring alerted us within minutes, and the migration was promptly rolled back for the affected regions. Service definitions were restored, and normal database connectivity resumed by 15:08 UTC.
Next Steps:
We are reviewing our migration process to ensure consistency across all regions and adding additional safeguards to prevent similar issues in the future.

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