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Upstash Redis – intermittent connection issues in some regions

Partial outage Lasted 1h 44m · started · Upstash's page

Level
confirmed
Worst impact
Partial outage
Components
N. Virginia, USA (us-east-1), N. California, USA (us-west-1), Sydney, Australia (ap-southeast-2), Mumbai, India (ap-south-1)
Regions
ap-south-1, ap-southeast-2, apac, au, in, us, us-east-1, us-west-1

What to do

  • Check whether you use Upstash N. Virginia, USA (us-east-1), N. California, USA (us-west-1), Sydney, Australia (ap-southeast-2), Mumbai, India (ap-south-1) in ap-south-1, ap-southeast-2, apac, au. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 44m it lasted.

    Anything that failed between 2026-05-14 15:47 UTC and 2026-05-14 17:31 UTC may need a replay.
  • Subscribe to Upstash's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=upstash works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Upstash 4

  1. monitoring

    We identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring.

    provider

  4. resolved

    Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions: us-east-1, us-west-1, ap-southeast-2, and ap-south-1. During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases. Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally. We appreciate your patience and apologize for any disruption this may have caused.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d0ee3146e9

Is Upstash still down?

No, this incident was resolved 2026-05-14 17:31 UTC. For Upstash's live state, see https://down.guide/upstash.

How long did it last?

1h 44m, from 2026-05-14 15:47 UTC to 2026-05-14 17:31 UTC, by the times Upstash posted.

What was affected?

Upstash named N. Virginia, USA (us-east-1), N. California, USA (us-west-1), Sydney, Australia (ap-southeast-2), Mumbai, India (ap-south-1) in ap-south-1, ap-southeast-2, apac, au.

What caused it?

Upstash hasn't published a root cause. If it does, it shows here.

Where does this come from?

Upstash's official status page, https://status.upstash.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.