# Connectivity Issues in us-east-1

- Provider: [Upstash](https://down.guide/upstash)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-08-18 12:37 UTC
- N. Virginia, USA (us-east-1)
- us, us-east-1
- id: DWN-d185a0ff48
- Official page: https://stspg.io/s4f8dn5zlxwb

## Updates from Upstash
### 2025-08-18 12:37 UTC: resolved
Between 12:37 UTC and 12:50 UTC, an overload in the connection proxying system resulted in instability for a subset of databases.
The root cause was identified as a misconfiguration in the routing rules, which caused certain requests to experience timeouts during the initial phase of a gradual deployment. Upon detection, the deployment was immediately rolled back, restoring normal service.
We are reviewing our deployment and configuration validation processes to prevent similar issues in the future.

### 2025-08-18 13:30 UTC: postmortem
Between 12:37 UTC and 12:50 UTC, an overload in the connection proxying system resulted in instability for a subset of databases. 
The root cause was identified as a misconfiguration in the routing rules, which caused certain requests to experience timeouts during the initial phase of a gradual deployment. Upon detection, the deployment was immediately rolled back, restoring normal service.
We are reviewing our deployment and configuration validation processes to prevent similar issues in the future.

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