# MSP Console users cannot access MSP Customer Domains

- Provider: [Vanta](https://down.guide/vanta)
- Level: confirmed
- Impact: Degraded
- lasted 1h 14m
- started 2026-05-27 05:44 UTC
- Core App
- id: DWN-22f3356830
- Official page: https://stspg.io/fgf97pz6ckp0

## Updates from Vanta
### 2026-05-27 05:44 UTC: investigating
We have identified an issue with MSP console preventing MSP users from accessing MSP customer domains
Our team is investigating the root cause and will provide an update as soon as possible.

### 2026-05-27 06:58 UTC: resolved
This incident has been resolved, and MSP users should now be able to successfully access MSP customer domains again.

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