Vanta web app loading issues (US region)

What to do

• Check whether you use Vanta Core App in us, us-east-1. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 7h 1m it lasted.

  Anything that failed between 2025-10-20 15:25 UTC and 2025-10-20 22:26 UTC may need a replay.

• Subscribe to Vanta's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=vanta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vanta 4

1. investigatingOct 20, 2025, 3:25 PM UTC

   The Vanta web app is failing to load for a large number of users in the US region. The engineering team is investigating.

   provider

2. identifiedOct 20, 2025, 4:53 PM UTC

   We are experiencing degradation from the major outage affecting Amazon Web Services (AWS) in the US-East-1 region. Customer domains hosted in the US region remain degraded and are experiencing slowness and errors across the platform. Our team is working closely with AWS and continuing efforts to stabilize the platform, but we expect customers to continue seeing periods of elevated latency and increased error rates until services are fully restored.

   provider

3. monitoringOct 20, 2025, 8:02 PM UTC

   AWS recovery efforts are still ongoing for the US-East-1 region outage. Our team is still working with AWS and will provide updates as recovery efforts progress. Customers may continue to see periods of elevated latency and occasional errors until services are fully restored.

   provider

4. resolvedOct 20, 2025, 10:26 PM UTC

   The Vanta web app is now stable in all regions.

   provider

Corrections

None so far.

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