Pages missing in nav for customers

What to do

• Check whether you use Vanta Access Reviews. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1d 7h it lasted.

  Anything that failed between 2026-01-27 16:45 UTC and 2026-01-28 23:57 UTC may need a replay.

• Subscribe to Vanta's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=vanta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vanta 5

1. identifiedJan 27, 2026, 4:45 PM UTC

   We have identified an issue where the Access tab is missing from the core navigation. In addition, some MSP customers are only seeing the `/integrations` page. We have a fix for the Access tab issue and are still trying to find cause for the MSP Integrations problem Our team is investigating the root cause and will provide an update as soon as possible.

   provider

2. identifiedJan 27, 2026, 4:49 PM UTC

   Core customers can still access the access page by searching Access - Accounts (https://app.vanta.com/c/{customer}/access/accounts), or if there is a failed test you can click the Access Page hyperlink, and we're working to restore it to nav.

   provider

3. monitoringJan 27, 2026, 11:44 PM UTC

   Earlier today, a system synchronization mistakenly removed features for a small number of MSP customer accounts. We have restored access to these accounts and are working to resolve the data discrepancy.

   provider

4. monitoringJan 28, 2026, 11:37 PM UTC

   We are continuing to monitor for any further issues.

   provider

5. resolvedJan 28, 2026, 11:57 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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