# Intermittent Errors Appearing in Vanta

- Provider: [Vanta](https://down.guide/vanta)
- Level: confirmed
- Impact: Degraded
- lasted 1d 5h
- started 2025-10-06 16:19 UTC
- Core App
- id: DWN-7ff312e574
- Official page: https://stspg.io/d8p8v60kcv7d

## Updates from Vanta
### 2025-10-06 16:19 UTC: investigating
Vanta web users may intermittently receive an error message from Cloudflare or a 'Connecting times out' error. The engineering team is investigating and will share updates once available. In the meantime, refreshing the page should resolve the issue.

### 2025-10-07 13:40 UTC: identified
The Engineering team has identified the issue and is actively working on releasing a fix.

### 2025-10-07 15:16 UTC: monitoring
A fix has been implemented, we are currently monitoring the results.

### 2025-10-07 21:24 UTC: resolved
This incident should now be resolved. Please don't hesitate to reach out to Vanta Support if you continue to run into any issues.

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