API Degradation

What to do

• Check whether you use Vanta Core App, Access Reviews, Questionnaire Automation, Vanta Public API and 3 more in eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1d it lasted.

  Anything that failed between 2026-05-06 22:33 UTC and 2026-05-07 23:07 UTC may need a replay.

• Subscribe to Vanta's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=vanta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vanta 4

1. investigatingMay 6, 2026, 10:33 PM UTC

   We are currently investigating degraded performance affecting multiple areas of the Vanta platform. Some users may be experiencing errors or timeouts when loading pages or making API requests. Our engineering team has identified elevated database load as the likely cause and is actively working to resolve the issue. We have also engaged our database provider's support team for additional assistance. We will provide another update within 30 minutes. We apologize for the disruption.

   provider

2. identifiedMay 7, 2026, 12:24 AM UTC

   We have identified the cause of this incident and are actively working to resolve it. US region users may continue to experience errors or inability to access the platform while this work is ongoing. EU and AUS regions remain unaffected.

   provider

3. monitoringMay 7, 2026, 2:05 PM UTC

   Error rates have returned to normal levels and US region users should see normal operations. We are continuing to monitor closely to confirm stability.

   provider

4. resolvedMay 7, 2026, 11:07 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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