- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 31of 100
What to do
Check whether your product depends on Vapi. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 47m it lasted.
Anything that failed between 2026-01-20 23:32 UTC and 2026-01-21 04:19 UTC may need a replay.Subscribe to Vapi's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=vapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Vapi 3
- update
We are seeing an issue with our own Google Vertex AI API key resulting in increased 429 errors using Gemini models. Please consider using a different model provider if you are experiencing this issue. Customers bringing their own key should not be impacted. The team is looking into this issue and will update here.
provider
- update
We have identified the issue and are pushing a fix now.
provider
- resolved
We have pushed a fix and this issue should be resolved. The team will continue to monitor.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0cbbeb3e6e
Is Vapi still down?
No, this incident was resolved 2026-01-21 04:19 UTC. For Vapi's live state, see https://down.guide/vapi.
How long did it last?
4h 47m, from 2026-01-20 23:32 UTC to 2026-01-21 04:19 UTC, by the times Vapi posted.
What caused it?
Vapi hasn't published a root cause. If it does, it shows here.
Where does this come from?
Vapi's official status page, https://status.vapi.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.