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Vapi

Vapi Voice "Emma" is temporarily unavailable

Major outage Lasted 13h 33m · started · Vapi's page

Level
confirmed
Worst impact
Major outage
Down Index
45of 100

What to do

  • Check whether your product depends on Vapi. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 33m it lasted.

    Anything that failed between 2026-03-04 02:31 UTC and 2026-03-04 16:04 UTC may need a replay.
  • Subscribe to Vapi's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vapi 2

  1. update

    We're noticing issues with calls using the Vapi voice "Emma". If you are using this voice, we recommend switching to another voice while this is resolved, and add voice fallbacks to prevent complete failures - https://docs.vapi.ai/voice-fallback-plan No other voices are currently impacted. We will update the status page as we know more.

    provider

  2. resolved

    The issue has been resolved and the voice is currently usable. We still recommend setting up fallbacks for any voices for the future to avoid call drops - https://docs.vapi.ai/voice-fallback-plan

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-38df17c26f

Is Vapi still down?

No, this incident was resolved 2026-03-04 16:04 UTC. For Vapi's live state, see https://down.guide/vapi.

How long did it last?

13h 33m, from 2026-03-04 02:31 UTC to 2026-03-04 16:04 UTC, by the times Vapi posted.

What caused it?

Vapi hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vapi's official status page, https://status.vapi.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.