# Unable to Sign in to the Vapi dashboard via Email Authentication

- Provider: [Vapi](https://down.guide/vapi)
- Level: confirmed
- Impact: Degraded
- lasted 8h 8m
- started 2026-02-12 20:57 UTC
- id: DWN-552be38a60
- Official page: https://status.vapi.ai/incident/824613

## Updates from Vapi
### 2026-02-12 20:57 UTC: update
email authentication for the vapi dashboard was experiencing issues. users were unable to sign in using their email credentials.

### 2026-02-13 05:05 UTC: resolved
Email authentication for the Vapi dashboard has been restored. Users should now be able to sign in normally using their email credentials.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).