# Reactive maintenance on SIP outbound dialing infrastructure, US region

- Provider: [Vapi](https://down.guide/vapi)
- Level: confirmed
- Impact: Maintenance
- lasted 32m
- started 2026-10-07 04:00 UTC
- SIP Outbound
- us
- id: DWN-6686a6802c
- Official page: https://status.vapi.ai/incidents/1083557

## Updates from Vapi
### 2026-10-07 04:00 UTC: update
This maintenance period is a reactive patch, as our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing to remediate the root cause of today's incident. Inbound calls are not affected.
When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:00 UTC, Oct 7)
What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 15 minutes. 
Action needed: None

### 2026-10-07 04:32 UTC: update
Maintenance was successfully complete. We verified that all servers are operating normally.

### 2026-10-07 04:32 UTC: update
Maintenance ended

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