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Vapi

[Resolved] Vapi Chat service disruption

Degraded Lasted 0m · started · Vapi's page

Level
confirmed
Worst impact
Degraded
Components
Vapi Chat
Down Index
9of 100

What to do

  • Check whether you use Vapi Vapi Chat. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-09-13 18:00 UTC and 2026-09-13 18:00 UTC may need a replay.
  • Subscribe to Vapi's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=vapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vapi 1

  1. resolved

    On Sunday, September 13, 2026, from 8:24 a.m. to 10:55 a.m. Pacific Time, Vapi Chat experienced a service disruption on both daily and weekly channels. During this period, requests to `/session` and `/session/{id}` timed out or returned HTTP 504 (Gateway Timeout) and 500 (Internal Server Error) responses, affecting chat session creation, retrieval, and management. Service was restored at 10:55 a.m. Pacific Time. All other services, including voice calls, were unaffected on both channels.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-835e004ebf

Is Vapi still down?

No, this incident was resolved 2026-09-13 18:00 UTC. For Vapi's live state, see https://down.guide/vapi.

How long did it last?

0m, from 2026-09-13 18:00 UTC to 2026-09-13 18:00 UTC, by the times Vapi posted.

What was affected?

Vapi named Vapi Chat.

What caused it?

Vapi hasn't published a root cause. If it does, it shows here.

Where does this come from?

Vapi's official status page, https://status.vapi.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.